Privacy Policy — How 975 Keeps Your Data Safe

975 operates the online sports betting and gaming platform available at 975.ad. Throughout this Privacy Policy, "975", "we", "us" and "our" refer to the platform operator. "You" and "your" refer to the individual visiting or using the 975 website — whether as a registered account holder or as a visitor browsing the platform without an account.

975 is the data controller for the personal information you provide when registering an account, making PKR deposits via JazzCash, Easypaisa or other supported payment channels, or otherwise interacting with the platform. As the data controller, we are responsible for deciding how and why your personal data is processed.

If you have questions about this Privacy Policy or how your data is handled, you can reach our support team at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

We collect personal information in several ways — directly from you when you register or use the platform, automatically as you interact with the site, and in some cases from third-party services used to process payments or verify identity. Below is a breakdown of the categories of data we collect:

975 uses your personal data only for clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which we process your personal information are:

• Account registration and management — to create and maintain your 975 account, authenticate your identity when you log in, and manage your account settings and preferences.
• Processing PKR transactions — to process deposits made via JazzCash, Easypaisa, Raast or bank transfer, and to process withdrawal requests back to your verified payment method.
• Identity and age verification — to confirm that you are who you say you are and that you meet the minimum age requirement of 18 years before allowing use of the platform.
• Providing sports betting and gaming services — to display odds on Cricket matches, PSL markets, Football, Esports and other sports; to accept and settle bets; to run Casino and Slots games; and to manage your VIP tier status.
• Bonus and promotion administration — to track bonus eligibility, apply promotional credits to your account and monitor wagering requirement progress.
• Customer support — to respond to your enquiries, resolve disputes and assist with account-related issues.
• Fraud prevention and platform security — to detect suspicious account behaviour, prevent multi-accounting, identify potential money laundering activity and protect the integrity of the platform for all players.
• Platform improvement — to analyse usage patterns and understand how players interact with the platform so we can improve features, fix issues and develop new content.
• Marketing communications — where you have opted in, to send you relevant bonus offers, PSL betting promotions and platform updates. You can opt out at any time.
• Responsible Gaming compliance — to monitor play patterns that may indicate problem gambling behaviour, and to apply deposit limits, session reminders or self-exclusion as requested by you or as required by our responsible gaming commitments.

We only process your data where we have a lawful basis for doing so. This is typically because the processing is necessary to fulfil your account agreement with us, because it is in our legitimate interest to operate a secure and fair platform, or because you have given us your consent (for example, for marketing communications).

975 does not sell your personal information to any third party. We share data only where it is necessary to operate the platform, and only with trusted service providers who are contractually obligated to protect your information and use it solely for the specified purpose. The categories of third parties we may share your data with include:

• Payment processors — JazzCash, Easypaisa, Raast and bank partners require your financial reference data to process PKR deposits and withdrawals. They operate under their own privacy frameworks and security standards.
• Identity verification services — third-party KYC (Know Your Customer) providers who help us confirm your identity and age. These providers process your identity documents under strict data handling agreements.
• Casino and game content providers — game software providers who supply Casino, Live Casino and Slots titles may receive technical session data necessary to run the games. They do not receive your full personal profile.
• Cloud infrastructure and hosting providers — our platform is hosted on secure cloud infrastructure. Hosting providers have access to server-level data but are not permitted to access or process your personal data for their own purposes.
• Analytics services — anonymised or aggregated usage data may be processed by analytics tools to help us understand platform performance. We ensure that any analytics data sharing does not identify individual players.

In exceptional circumstances, we may also share personal data with law enforcement or other authorities if we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the security of the platform and its users.

975 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use the site. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies — these are required for the platform to function. They handle things like keeping you logged in during your session, maintaining your PKR wallet balance display and remembering your language preference. You cannot opt out of essential cookies without breaking core platform functionality.
• Functional cookies — these remember optional preferences such as your preferred sports betting view, the markets you have favourited and your notification settings.
• Analytics cookies — these help us understand which pages and features are most popular, how long players spend on different sections, and where technical issues are occurring. This data is aggregated and does not identify you individually.
• Security cookies — these help detect suspicious login attempts, verify session integrity and protect against cross-site request forgery.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on the 975 platform — in particular, disabling essential cookies will prevent you from logging in or using account features.

Protecting your personal information and your PKR account balance is a core responsibility we take seriously. 975 maintains a range of technical and organisational security measures designed to protect your data from unauthorised access, accidental loss, alteration or disclosure.

Our security practices include:

• All data transmitted between your device and 975 is encrypted using TLS (Transport Layer Security) — the same standard used by banks and financial institutions.
• Account passwords are stored using one-way cryptographic hashing. We do not store passwords in readable form and cannot retrieve your password if lost.
• Access to personal data internally at 975 is restricted on a need-to-know basis. Staff members can only access the data necessary for their specific role.
• Our systems are monitored for unusual activity, including login attempts from unrecognised devices and atypical betting or transaction patterns.
• We perform regular security assessments and act promptly on identified vulnerabilities.

While we take every reasonable precaution, no system is entirely invulnerable. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players as quickly as practicable and take all necessary steps to contain and investigate the incident.

You also play a role in keeping your account secure — use a strong, unique password, do not share your credentials with anyone, and contact support immediately if you believe your account has been accessed without your permission.

As a 975 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a description of your request.

• Right of access — you can request a copy of the personal data we hold about you. We will provide this in a readable format within a reasonable timeframe.
• Right to rectification — if any personal information we hold is inaccurate or incomplete, you can ask us to correct it. Note that verified identity data cannot be altered without supporting documentation.
• Right to erasure — in certain circumstances you can ask us to delete your personal data. This right is not absolute — we may need to retain some data to comply with legal obligations, resolve disputes or prevent fraud. We will explain any limitations that apply when you make a request.
• Right to restrict processing — you can ask us to pause the use of your data in certain situations, for example while a dispute about accuracy is being resolved.
• Right to data portability — where data was provided by you directly and is processed on the basis of your consent or your account agreement, you can request that we provide it in a structured, machine-readable format.
• Right to object to marketing — you can opt out of receiving promotional communications from 975 at any time by adjusting your account notification preferences or by contacting support.

975 retains personal data only for as long as is necessary for the purposes set out in this Privacy Policy. The specific retention period for each data type depends on why it was collected and any legal or operational requirements that apply to it.

• Active account data — retained for the full duration your account remains open and active. This includes your profile details, transaction history and betting records.
• Identity verification documents — retained for the period required to satisfy standard anti-fraud and account integrity obligations. After account closure, verification records may be retained for a further period to meet these requirements.
• Financial transaction records — PKR deposit and withdrawal records are retained for a period consistent with standard financial record-keeping practices.
• Customer support correspondence — messages and chat transcripts are retained for a period sufficient to resolve any follow-up queries or disputes relating to the original interaction.
• Marketing preferences — your opt-in or opt-out record is retained so we can demonstrate compliance with your stated preferences, even after account closure.

When data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymised so it can no longer be associated with you personally.

975 is strictly an adults-only platform. We do not knowingly collect personal information from any person under the age of 18. Age verification is a required step during account registration and we will request additional proof of age where there is any doubt.

If we become aware that personal data has been collected from a minor — whether through a misrepresented date of birth or any other means — we will take immediate action to close the account, return any deposited funds where applicable, and delete the associated personal data from our systems as promptly as possible.

If you are a parent or guardian and believe a minor has registered an account on 975, please contact our support team immediately at [email protected] so we can investigate and act without delay.

975 may update this Privacy Policy from time to time to reflect changes in how we operate, new platform features, updates to payment methods or evolving best practices in data protection. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email.

We encourage you to review this Privacy Policy periodically so you are always aware of how your data is being handled. Your continued use of the 975 platform after any update to this policy constitutes your acknowledgement of the revised terms.

If you have any concerns about a change to this policy, please contact us at [email protected] before continuing to use the platform. We are happy to explain what has changed and why.